BLOG FUNCTIONALITY TROUBLESHOOTING
Having a problem with an element of your blog? We're here to help! If you have other questions not answered in the items below, please submit a support ticket and we will get back to you as quickly as possible. Thanks!
Click on the appropriate question below to get help for your issue.
- How do I change fonts & colors on my theme?
- I saw that there was supposed to be a read more button and a blockquote option but I don't know how to use it.
- My header image is left aligned or sized strangely.
- Why does my header (or images on my blog) have a grey, black or discolored background?
- My blogger comments aren't working.
- How can I use an image gadget without a title?
- How can I use this theme on my Wordpress blog?
- How can I get my sidebar back on my "Pages"? I don't like the full-width pages setting.
- Whoa! I have way too many labels/categories displaying in my sidebar!
- How do I make my photos fill up the posting space, like they do on the demo blog?
- I changed the color of my navigation bar, but it doesn't look right on the mobile version.
- When I click on an image on my blog, the labels gadget overlaps the image.
We also have a full list of tutorials available here.
HOW DO I CHANGE FONTS & COLORS ON MY THEMES?
This depends on the theme you've purchased. All of our newest themes are almost entirely customizable! Some of our older themes haven't been optimized yet, so only some items are changeable. If there are certain fonts & colors that you can't change through the below method, feel free to give us a shout and we can help on the backend.
You can edit items from the Template Designer. To find this, from your Blogger Dashboard, go to Template > Customize > Advanced and go through all the elements and change them as desired. If you need more help, check out this video tutorial:
I SAW THAT THERE WAS SUPPOSED TO BE A READ MORE BUTTON/BLOCKQUOTE OPTION BUT I DON'T KNOW HOW TO USE IT.
We've actually got a video dedicated to this topic! Check it out below for a detailed walk-through of how to use these items, which are always manually added because of their very nature. You can't depend on Blogger to guess what should be quoted or where your post should be cut off with a "read more" button:
MY HEADER IS LEFT ALIGNED OR SIZED STRANGELY
So you're trying to upload a header image and it's left aligned or sized much smaller than you think it should be? You have the "shrink to fit" checkbox selected. Try to upload it again, this time making sure this button is not selected.
WHY DOES MY HEADER HAVE A GREY, BLACK OR DISCOLORED BACKGROUND?
Recently, some of our clients began to email us, saying their header or profile image appears on their blogger templates with either black backgrounds, or grey/discolored backgrounds. After some sleuthing, we learned it's a new Google+ setting that impacts images you upload to blogger.
Luckily the fix is EASY!
First, start here.
Scroll down until you find the section titled "Auto Enhance," then turn it off.
All done! You'll probably have to re-upload your header/profile image if they are still discolored, but that should solve it!
MY BLOGGER COMMENTS AREN'T WORKING
If you have one of our templates installed (or any other template, for that matter) and your comments have suddenly stopped working - you get an error message when trying to click on the comment link in your post footer - let's fix this!
From your blogger dashboard, click the little dropdown arrow you'll see below, and click on "Google+":
Make sure "Automatically share after posting" is unchecked.
Voila! All done! If Google+ comments was the reason your comments weren't working, they should now be fixed.
HOW CAN I USE AN IMAGE GADGET WITHOUT A TITLE?
Blogger now requires titles in image gagdets. Many people don't want this for certain gadgets, like your profile image. To work around this, copy and paste the following code into your image gadget:
HOW CAN I USE THIS THEME ON MY WORDPRESS BLOG?
Hi there! Thank you so much for your purchase! We're so sorry it's not working for you. As noted in each description listing, our templates are only compatible with the Blogger platform. Blogging themes and templates are not compatible across platforms. So sorry about that! We're working behind the scenes on recreating our most popular Blogger themes for the WordPress platform. You can sign up to be the first to know when we release our WordPress themes here.
HOW CAN I GET MY SIDEBAR BACK ON MY "PAGES"? I DON'T LIKE THE FULL WIDTH PAGES OPTION.
We actually have a whole blog post dedicated to this tutorial. You can check it out here!
WHOA! I HAVE WAY TOO MANY LABELS/CATEGORIES DISPLAYING IN MY SIDEBAR!
Many of our newer templates have a little styled labels/categories section. This uses Blogger's labels sidebar gadget, we've just styled it to match each template, like so:
Sometimes, though, if you've been blogging for a really long time, you can have TONS of labels. You probably don't want 342 labels in your sidebar, right? ;)
To edit what's displayed, hit the little tool icon in the corner (or you can go to your Layout mode and find the Labels gadget there instead if you prefer):
Next, you'll want to select "Selected Labels" instead of "All Labels":
Then you'll see a little dropdown, and you'll want to hit the "edit" button on that:
Once you do, you'll get another dropdown at the bottom with all of your labels. Simply uncheck any you don't want displayed on your sidebar:
Then hit save!
Voila! All done!
HOW DO I MAKE MY PHOTOS FILL UP THE POSTING SPACE LIKE THEY DO ON THE DEMO BLOG?
Great question! We have a whole post about that here.
I CHANGED THE COLOR OF MY NAVIGATION BAR, BUT IT DOESN'T LOOK RIGHT ON THE MOBILE VERSION
Are you seeing something like this on your mobile version?